Terms of Service

These Terms govern your access to and use of Protein Cam at proteincam.com and related services (the “Service”), operated by AllBlazing BV, Delft, The Netherlands (“we”, “us”).

By using the Service you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

Protein Cam provides estimated protein content from food photos and related tracking features. The Service is provided for general information and wellness purposes only.

Not medical advice. We are not a medical device provider, dietitian, or healthcare professional. Outputs are estimates, not prescriptions. Consult a qualified professional before changing diet, especially if you have health conditions, allergies, pregnancy, or are under 18.

You must be at least 16 years old and able to form a binding contract under applicable law.

You are responsible for your account credentials and all activity under your account. Notify us promptly at support@proteincam.com if you suspect unauthorised access.

You agree not to:

• Upload unlawful, harmful, or non-food content
• Attempt to bypass rate limits, quotas, or paywalls
• Reverse engineer, scrape, or overload the Service
• Impersonate others or misuse Pro/friends features
• Use the Service in violation of EU, Dutch, or other applicable law

We may suspend or terminate access for breach, abuse, or legal requirement.

The Service uses artificial intelligence. Results may be inaccurate, incomplete, or unsuitable for your circumstances. You use outputs at your own discretion and risk.

We do not warrant accuracy of protein estimates, food recognition, or meal suggestions. See our Privacy Policy for AI transparency under EU law.

Paid “Pro” features are billed via Stripe on a recurring basis unless stated otherwise at checkout. Prices include applicable VAT where shown.

Cancellation: You may cancel anytime; access continues until the end of the current billing period. Cancellation does not automatically entitle you to a refund for the current period unless required by law.

EU consumers — right of withdrawal: If you are a consumer in the European Union, you may have a 14-day right of withdrawal for distance contracts. For digital content supplied immediately, that right may be lost once performance has begun with your express prior consent and acknowledgement, as explained at checkout. See our withdrawal form.

Chargebacks made in bad faith may result in account termination and recovery of costs where permitted by law.

Free use is subject to daily limits and fair-use policies. We may change free-tier limits with reasonable notice on the site.

We own the Service, branding, software, and content except user uploads. You retain rights in photos you upload; you grant us a limited licence to process them solely to provide the Service.

You may not copy, modify, or redistribute our materials except as allowed by law or with our written consent.

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted, error-free, or secure operation.

Nothing in these Terms excludes liability that cannot be excluded under EU or Dutch consumer law (including death or personal injury caused by negligence, or fraud).

Subject to the above, our total aggregate liability for any claims arising from or related to the Service shall not exceed the greater of (a) amounts you paid us in the twelve (12) months before the claim, or (b) EUR 50.

We are not liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, data, goodwill, or business interruption, even if advised of the possibility.

If you are a consumer in the EU, mandatory statutory rights remain unaffected. Dutch law limits certain exclusions for consumers; where conflict arises, mandatory consumer protections prevail.

You agree to indemnify and hold us harmless against claims, damages, and costs (including reasonable legal fees) arising from your misuse of the Service, your content, or your breach of these Terms, except where caused by our wilful misconduct or where prohibited for consumers under applicable law.

You may stop using the Service at any time. We may terminate or suspend the Service or your account with notice where reasonable, or immediately for serious breach or legal requirement.

Provisions that by nature should survive (liability limits, governing law, IP) survive termination.

These Terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules.

If you are a consumer residing in the EU, you may also benefit from mandatory protections of your country of residence. You may bring proceedings in the courts of your place of residence where EU law so provides.

For business users, exclusive jurisdiction is the competent courts in The Hague, Netherlands, unless mandatory law provides otherwise.

EU consumers may use the European Commission’s Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution but will consider reasonable requests.

We may update these Terms. We will post the revised version with a new effective date. Material changes for subscribers will be communicated where required by law. Continued use after the effective date constitutes acceptance where permitted.

AllBlazing BV — c/o Protein Cam, Buitenwatersloot 81, 2613 TB Delft, The Netherlands
KvK: 83648941 · VAT: NL862946670B01
support@proteincam.com